The post 5 Tips to Increase Customer Satisfaction of Hotel Guests Upon Arrival appeared first on The Atlantic Bridge.
]]>Guests hate it when they have to wait for so long before they can check-in. Make this process easy and breezy by using technologies. As suggested by Hubspot, there are many ways that can make this more efficient.
One size never fits all, so you need to approach your customers differently. To do this, get all the necessary information as soon as they make their reservations — their purpose of visit, whether they are first-timers in the city, or if they have special requests. Your approach would depend on all these factors. The tiny details will go a long way, too. It can be as simple as addressing them and writing welcome cards.
This is something that will be appreciated by both the first time and the non-first-time tourists. Make their stay memorable by helping them get around the city and plan their itinerary. Create your own materials that sum up everything about the city that you can distribute upon check-in. You can also get fliers and better yet, discount coupons from agencies.
Waiting makes customers irate and impatient, but with a nice lounge, they will be able to cool down even for a bit. Be creative and go beyond the expectations. Instead of the usual hotel lobby, you can perhaps have a book bar or a sports bar. Make sure that you offer refreshments too, like infused water recipes in a catering beverage dispenser.
It’s possible to innovate different ways within the check-in process, but without a happy and friendly team welcoming your guests, customer satisfaction is unlikely to increase. Invest in training your staff. Empower them by letting them know that at the end of the day, customer satisfaction largely relies on their performance.
More travellers today are willing to pay for an exceptional service and customer experience. If you’re thinking of increasing your rating by purchasing expensive furniture or making major renovations, review the service that you provide first starting from the moment your guests arrive.
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]]>The post Starting a Catering Company at Home in 4 Ways appeared first on The Atlantic Bridge.
]]>The catering industry services diverse markets and targeting all of them at the same time is impractical for a small business. To stand out, find or create your own niche. What kind of customers would you like to target? What kind of food can you offer? There are numerous niches existing today, including corporate, wedding, gourmet, and pastry catering. Determine which of these you can manage.
A marketing strategy is essential, especially if you aren’t planning to put up a physical store. Market your brand before starting your business. Make the most of online marketing (website and social media) since this is the fastest and cheapest way to boost your brand. Join community events and give out flyers and don’t forget about word of mouth.
Create a list of everything you need to purchase, from packaging to commercial catering equipment, such as paper napkins, table linens, guest towels, and silverware. Find a supplier that can offer the best deal without having to sacrifice quality. Think about transportation and kitchen personnel. Make sure you hire enough people to start your business smoothly.
The catering industry is downright competitive. After creating a balance between food quality, price, and service, you need to market your business’s edge to ensure that customers will keep coming back. What can you offer that other businesses can’t? Do you have an interesting breakfast menu? Do you accept rush orders? Identify your edge and promote it hastily.
Good food, good service, and exceptional business skills are all you need to succeed as an in-home catering company. Hire the right people and don’t forget to market your brand for a smooth, productive start.
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]]>The post Snap n’ Shot: How Photographs Could Paint a Thousand Words on Your Event appeared first on The Atlantic Bridge.
]]>Photographs give a good recollection of those sweet and happy memories you’ve had. Pictures provide a vivid imagery of those moments, which allows you to remember the same feeling you’ve once felt on that exact event.
In most homes, a good use of photos could build up the character of their place. A display of pictures establishes a sense of ownership and personality within that particular area. They could also make a good decor piece, which highlights the mood and possible feel of the room.
Photographs are more than a pile of images you decide to snap. Most of these are motivated by either a person’s admiration toward something or an attempt to immortalize some of the most emotional moments in their lives. The fact is, most event and family photographers in Utah are often motivated by the idea of turning these precious times into something unforgettable. This is why to many of them, it’s more than just a job, but a passion for creating something wonderful.
More than just the memories, a single photograph has the ability to tap a person’s emotion and sentimentality. As mentioned above, it is capable of formulating creativity not only to the photographer itself but to the person who’s viewing it. It can take you to places and make you feel like a part of another world.
Photographs are indeed the best way to capture life’s most treasured moment. Regardless of what era or time it may be, pictures will remain invaluable to anything.
The post Snap n’ Shot: How Photographs Could Paint a Thousand Words on Your Event appeared first on The Atlantic Bridge.
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